Office Receptionist

Location: AJ Insurance Office – New Westminster, BC

Position Type: Full-Time

Job Overview:
We are seeking a professional, friendly, and organized Receptionist to be the face of our office. As the first point of contact for clients, visitors, and team members, you will play a key role in creating a welcoming atmosphere and ensuring the smooth operation of daily office activities.

• Telephone and Front Desk Management:
  • Answer and direct telephone calls to the appropriate employees or brokers.
  • Greet and assist visitors, clients, and brokers in a friendly and professional manner.
  • Handle over-the-counter inquiries, both in person and by phone.
• Administrative Support:
  • Assist employees and brokers with administrative needs, such as photocopying and faxing.
  • Record and update daily production reports accurately and efficiently.
  • Ensure that all documents for distribution through mail, courier, or other methods are properly prepared and ready for pickup.
• Meeting Coordination:
  • Monitor participant attendance for scheduled meetings, including confirmation and cancellations.
  • Maintain accurate records of meeting schedules and follow up as necessary.
• Marketing and Communication Support:
  • Circulate various marketing campaigns through social media platforms and other channels as directed.
  • Provide timely information to brokers regarding the availability of requested policy copies.
• Inventory and Supplies Management:
  • Assist in receiving and logging the company’s procured supplies and other office necessities.
  • Ensure that office supplies are adequately stocked and assist in coordinating replenishments when required.
• Other Duties:
  • Perform other related functions as assigned from time to time to support the team and ensure smooth office operations.

Qualifications:

• Previous experience as a receptionist or in a similar customer-facing role is preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient in [list relevant software, e.g., Microsoft Office Suite, email management tools].
• Friendly, professional demeanor with a focus on providing exceptional service.

Why Join Us?

• Be part of a supportive and collaborative team.
• Opportunities for growth and career development.

How to Apply:
Fill out the form below and submit your resume. We look forward to meeting you!